Contact Us
You may contact us at the toll free numbers provided below or contact us by e-mail by completing the e-form provided below. Providing all of the information requested will assist us in routing your correspondence to the appropriate Dillard's representative in a timely manner. This information is confidential and will not be used for marketing purposes.

To contact us by e-mail with questions regarding you Dillard's Credit Account or Dillard's American Express Card, please click here to log into your account with your ShopperID. Once you have accessed your account, select "Contact Us/Online Message Center" on the left hand side of your account summary screen to send us a secure e-mail about your account.

If you have lost your Shopper ID and/or Password, contact the Password Administrator

If your browser does not support forms or you need extra help e-mail us.

Toll Free Numbers:

TDD: 1-800-444-1732
(Telecommunications Device for the Deaf)
Dillard's Credit Center 1-800-643-8278
Toll Free Shopping: 1-800-345-5273
Dillard's Travel Department: 1-888-747-8646
Furniture Customer Service: 1-877-272-2601
E-Mail Address:
First Name:
Last Name:
Address:
 
City:
State:
Zip:
  Enter Phone as string of 10 digits. No special characters.
Home Phone Number:
Work Phone Number:
  Select a subject from the list below.
  Note: We occasionally receive notification that our responses to customer emails have been blocked by email "SPAM" filters. Please ensure that your email account accepts emails from Dillard's if you would like to receive a response.
 
Message: