REVIEW SNAPSHOT®by PowerReviews
Reviewed by 1 customer
Displaying review 1
Pretty watch, but I would not recommend!!
By Stephanie L
Comments about Fossil Jacqueline Glitz Watch:
I received this watch for Christmas last year. I have had my watch a little over 1 year. The actual watch I have is probably only 1 year old, bc a month after Christmas last year, I had to mail the watch to the warranty center. 1) it had moisture under the case lens (2) the knob on the side was broke. I do not emerge my watch in water,I do not bathe with my watch on. The closest it comes to water is rain or washing my hands. And this watch is suppose to be water resistant. The warranty service quickly " fixed" it. They mailed it back to me, there was dirt and grime under the case lens, where the moisture had been removed. So they took it apart, wiped out the moisture and quickly put it back together, not even making sure it was clean underneath. They completely ignored the fact that the knob was broke and mailed it back to me, with the knob still broken. I called the company back, they did mail me a new identical watch, after I mailed mine back to them. I was satisfied, until today. I look at my 1 year old fossil watch and this watch too, now has moisture under the case lens. I am very dissapointed in fossil. I have bought fossil watches for a long time and never had any problems, until this watch. I feel like there may be a glitch in the design. I love the look of the watch, it is a very pretty watch.