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Contact Us

You may contact us at any of the toll free numbers provided, or Contact Us through email by completing the form provided below. Providing all of the information requested will assist us in routing your correspondence to the appropriate Dillard's representative in a timely manner. This information is confidential and will not be used for marketing purposes.

To contact us by email with questions regarding your Dillard's Credit Account or Dillard's American Express Card, please click here to log into your account with your email address. Once you have accessed your account, select "Contact Us/Online Message Center" on the left hand side of your account summary screen to send us a secure email about your account.

If you have forgotten your password, please click here.
Toll Free Numbers:
Customer Call Center: 1-800-345-5273
Dillard's Credit Center: 1-800-643-8278
Furniture Customer Service: 1-877-272-2601
TDD: 1-800-444-1732
Customer Call Center Hours are:
Monday through Saturday: 7:00 am to 12:00 am (CST)
Sunday: 9:00 am to 7:00 pm (CST)
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