Store Purchase Returns

If you made a purchase in one of our Dillard's stores and need to return it by mail, then please fill out the form below. You may also return your purchase to a Dillard's store location near you.

1. Return Form
Step 1 of 3

Please note: All returns will require a POP Number for each item. You'll find the POP Number(s) on your receipt as indicated below. If you do not have your receipt, you can find the POP Number(s) on the yellow sticker(s) you received while purchasing each item.

Contact Information

* Indicates a required field

Method for Proof of Purchase


Enter Your Receipt Number

Please enter a valid receipt number.

    2. Return Summary
    Step 2 of 3

    3. Print Return Label Step 3 of 3