Contact Us

You may contact us at any of the toll free numbers provided, or Contact Us through email by completing the form provided below. Providing all of the information requested will assist us in routing your correspondence to the appropriate Dillard's representative in a timely manner. This information is confidential and will not be used for marketing purposes.

Toll Free Numbers

Customer Call Center:1-800-345-5273
Furniture Customer Service:1-877-272-2601
TDD:1-800-444-1732

Text With Us

1-501-209-8892
Mon - Sat, 9:00 a.m. to 10:00 p.m. (CST)

Chat With Us

Chat With A RepresentativeChat With A Representative

Customer Call Center Hours

Mon - Sat, 7:00 a.m. to 10:00 p.m. (CST)
Sun, 9:00 a.m. to 7:00 p.m. (CST)

Dillard's Credit Card Hours

1-800-643-8278
Mon - Sat, 7:00 a.m. - midnight (CST)
Sun, 10:00 a.m. - 8:00 p.m. (CST)

Dillard's American Express® Hours

1-866-834-6294
24 hours a day, 7 days a week

Contact Number

Customer Call Center:1-817-831-5482

Send Us A Message

To begin your message, select an Inquiry Type and select a Subject from the dropdown menu. This will allow us to assist you better.

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