Store Purchase Returns

If you made a purchase in one of our Dillard's stores and need to return it by mail, then please fill out the form below.

Please note: All returns will require a POP Number for each item. You'll find the POP Number(s) on your receipt as indicated below. If you do not have your receipt, you can find the POP Number(s) on the yellow sticker(s) you received while purchasing each item.

1. Return Form
Step 1 of 3

Contact Information

Please enter your first name.
Please enter your last name.
Please enter a valid city.
Please enter a valid state.
Zip required.
Please enter a valid phone number.
Please enter a valid email address.

Method for Proof of Purchase


Enter Your Receipt Number

Please enter a valid receipt number.

    2. Return Summary
    Step 2 of 3

    3. Print Return Label Step 3 of 3